They were having a soft opening so got a great deal and was so well looked after. The staff were really lovely and so helpful. They were having a few teething issues with systems and the like but it didn't matter. They were charming and really went the extra mile. The hotel itself is lovely and so far removed from what I'm used to having to stay in when visiting family in Paignton. I'm so glad the Mercure has arrived!!! At last, somewhere decent to stay. :-)
Amanda
kwiecień 2023
Comfortable room Location Brand new hotel Friendly staff Excellent breakfast
Ian
maj 2023
Being a new hotel it was exceptionally clean. All staff were friendly, polite and helpful. Security was upheld by the need to use room door card to use the lifts and access the staircases. Location is excellent and despite being opposite the fairground (only there during summer) the rooms are well sound proofed.
Jenkins
sierpień 2023
location was great with a small child perfect for the beach. parking onsite very handy but can get full.
Sophie
czerwiec 2023
We stayed in this new hotel for a two night stay for our wedding anniversary and its a beautiful hotel its very modern and clean with basement parking and lifts from basement to any floor you need we stayed on floor 4 with a sea view and the views were amazing champagne was left in our mini fridge as requested bathroom was well equipped with towels shampoo conditioner and body lotion bed was super comfy lighting was very good and the air conditioning was good too, we can't fault this hotel we had drinks in the bar and the staff was friendly molly and sav make the best blue lagoon cocktail you must give it a try you will not be disappointed! On our way home we was already planning our return we cant wait to revisit this hotel.
Leigh-anne
czerwiec 2023
Very good breakfast but food needed to be hotter. also kept running out of several items Had to keep asking for things that had run out but staff very obliging. Disappointed there was not any fried bread which had been provided at Mercure Exeter.
Brian
wrzesień 2023
The breakfast was great, a good choice of options, and our food in the restaurant for an evening meal was excellent. The staff were all friendly, polite and helpful. The hotel is a newer build and so it is in good condition with up-to-date facilities.
Neilgh
wrzesień 2023
The hotel is very modern and clean with friendly staff and beds were comfy
Ruth
sierpień 2023
Rooms were excellent and clean. Meal prices were reasonable. Breakfast too expensive.
Martin
wrzesień 2023
Well kept and beautiful hotel, very inviting atmosphere, friendly attentive staff, spacious sea view rooms, great restaurant and bar. It's definitely a focal point on the sea front. Hotel offers good, free WiFi to guests, which is always a bonus. Our stay was at the end of the summer break, so we enjoyed a quieter time. I'm not sure if any of this is affected during peak season.
Bower
wrzesień 2023