food was nice at breakfast if you could get round the dogs everywhere. nice clean new hotel but cant see it will stay that way with dogs everywhere
Caroline
2024年1月
The room we stayed in was fantastic. Beautiful views. We were lucky enough to see the sun rise on both mornings of our stay from the wonderful view in our room. Magnificent. We love staying at the Mercure. Our receptionist Amelie, was really lovely. We saw her on arrival, for breakfast, as well as departure.
Feelingbiglove
2025年3月
They were having a soft opening so got a great deal and was so well looked after. The staff were really lovely and so helpful. They were having a few teething issues with systems and the like but it didn't matter. They were charming and really went the extra mile. The hotel itself is lovely and so far removed from what I'm used to having to stay in when visiting family in Paignton. I'm so glad the Mercure has arrived!!! At last, somewhere decent to stay. :-)
Amanda
2023年4月
Good location, nice breakfast I am gluten free & there was gluten free porridge, toast & other items available just needed to ask the staff. Would also like to say a big thank you to Shaun the maintenance gentleman for sorting out the problem we had with the heating/air conditioning in our room, he was really friendly & helpful & nothing was too much trouble
Allison
2023年10月
Lovely bedrooms, we had one with a sofa bed and it was nice and spacious, modern and clean. Excellent location right on the beach front. Easy to find, easy to park in the car park. As it was Christmas the hotel was beauty decorated.
Stefanie
2024年12月
The staff and hotel are absolutely brilliant! The breakfast was great and plentiful. You may have to wait for refills but that is down to the volume of customers. I will say, the customers do forget the staff are working hard in a minimum wage environment which is currently struggling to employ staff in the UK! Please be more patient and courtesy costs nothing. Rude customers ( which I saw) need to change their attitude and manner! My only slight issue was the hotel rooms were very warm ( they have temperature controls) but I could not seem to get our room cool.
Rosalie
2024年11月
On arrival, we were greeted by an exceptional member of the reception staff called Avauthi. She was so kind and friendly. She went above and beyond to make sure our stay was the best possible experience. It was lovely to see her through out our stay, she always made the effort to greet us and made us feel so welcome. I hope that management of The Mercure are able to personally recognise what an absolute assest Avauthi is for representing the hotel to the highest standard of person centred hospitality. Thank you.
Feelingbiglove
2024年10月
Good breakfast Great location and sea view
Lynda
2024年1月
Food in the evening was excellent and breakfast was very good. The location was really good.
Robert
2025年4月
Great breakfast, location is easy walk from station and right on the seafront by the pier. Very modern and comfortable rooms and nice layout with lots of lounge areas in the lobby to gather with family and friends. Really nicely decorated for Christmas. Great friendly staff, enjoyable stay.
David
2024年12月